Friday, July 15, 2022

Dropping the Ball


Health insurance! AAARGH. I'm not the one getting paid, but I'm the one doing all the work, running-around and fact finding.

Apparently a rejected referral (practice doesn't take my insurance) has been sitting in my PCP's office for the past 2 weeks, without my knowledge. I use their patient portal - how difficult is it to inform me? 

In the meantime, I have been waiting for the specialist to call and schedule my appointment. I called them once I knew the referral had been initiated, and was told, after they asked me the name of my insurance, that a referral could take 2 weeks to process! I believed them, and waited, and waited - nothing. And now I discover they don't take my insurance - how come the left hand doesn't know what the right is doing? Why on earth didn't they let me know, right there and then that they don't accept my provider???????????

So many different ways to drop the ball! And now I have to pick it up because ... I threw it?

Just got to vent sometimes!

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